Configure your agent
Define your call framework, objection handling, product knowledge and booking goals. Train the voice on your brand tone.
Voice AI that makes and
takes sales calls for you.
Outbound calls to fashion buyers, inbound qualification, pickup reminders, customer win-back. Sub-200ms latency, 20+ languages, real-time calendar booking. Your AI agent handles every conversation that deserves a human voice - without the headcount.
Sub-200ms latencyNatural conversational tonePay per minute
Marco Kowalski
Senior Buyer · ATLAS / Selfridges
00:00Live
Press play to hear the AI cold call in real time
Trusted by 100+ fashion and ecommerce brands
Use cases
One Agent. Every Call Worth Making.
Outbound, inbound, transactional, win-back. Same agent, different jobs. Researched and conversational on every call. Tap a use case to hear what a real conversation sounds like.
Cold outbound
Dials prospects with a researched opener. Qualifies, handles objections, books the meeting - or hands off to SMS/email if voicemail.
01 / 03
Hi Marco - this is Vera from Maison Ré. I'm calling because we just dropped a resort capsule that matches the contemporary tailoring your store leans into. Got 90 seconds?
Yeah, what makes it different from what we already carry?
Cashmere blends at £380 retail, six-piece capsule, sold through in three weeks at Atelier No.9. Worth 15 min Thursday?
Inbound qualification
Answers calls 24/7, qualifies wholesale or B2B inquiries against your ICP, routes to a live human or books the meeting directly.
01 / 02
Hi, I'm calling about wholesale - we run a boutique in Lisbon.
Great - could you share a quick note on store size and your edit so we can match the right SKUs? We can have a 15-min intro this Tuesday.
Pickup & appointment reminders
Day-before reminder calls for in-store pickups, fittings and stylist appointments. Quick reschedule mid-call. No app, no email - just a friendly voice.
01 / 02
Hi Maya - quick reminder your order is at our Soho store, ready for pickup tomorrow 11–7. Should I confirm or reschedule?
Confirm - I'll come at 3.
Win-back & re-engagement
For customers who haven't bought in 12+ months. A warm, personal call referencing their last purchase - far higher conversion than email blasts.
01 / 01
Hi Sophie - Vera calling from Maison Ré. Wanted to share our new linen capsule personally before the public drop. It has the silhouettes you loved last summer.
Demo qualification
Calls inbound demo requesters within 60 seconds of form submission. Qualifies against your ICP, schedules with the right AE.
01 / 01
Hi Jamie - Vera from Wizia, calling about the demo request you just submitted. Quick check on team size and current tooling so I can route you to the right person.
Smart voicemail drops
Leaves a short, personalized voicemail when the prospect doesn't pick up. Logs it to your CRM and triggers a cross-channel follow-up automatically.
01 / 01
Hi Marco, Vera from Maison Ré - leaving a quick voicemail about a resort capsule that fits your buy edit. Sending a follow-up note now. Talk soon.
Your first call can go live today.
Capabilities
Sounds Human. Thinks Human. Does Not Sleep.
Not an IVR, not a robocall. A voice agent that holds real conversations - researches the prospect, navigates objections, and books on your calendar.
Natural voice conversations
Natural conversational tone with real-time pauses, intonation and responsiveness. Speech rhythm, inflection, pauses - it all feels genuine.
Sub-200ms latency
Response delays kill phone conversations. Our voice stack hits ~187ms end-to-end - well under the threshold where people sense a machine.
Real-time appointment setting
Books meetings on your live calendar mid-conversation. Checks availability, proposes slots, sends invites - all before the call ends.
Context-aware research
Pulls company news, role insights and recent activity before dialing. Opens every call with a researched line, not "Hi, do you have a minute?"
Objection handling
Trained on thousands of real conversations. Reads tone, addresses concerns, steers gracefully - and knows when to politely step back.
20+ languages, native fluency
Same agent, native fluency in EN, ES, FR, DE, IT, PT and 15 more. Auto-detects the prospect's language on connect.
Call analytics
Every Call, Measured and Optimized.
A real-time analytics dashboard that turns every conversation into actionable intelligence for your team.
Call analytics dashboardLast 30 days
Total calls
12,847
+24%
Avg duration
2m 34s
+12%
Meetings booked
1,847
+38%
Conversion rate
14.3%
+5.2%
Recent calls
MK
Marco KowalskiATLAS/Selfridges
3:12Meeting bookedLC
Léa ChaumontGaleries Lafayette
1:45Follow-upAH
Anya HoffmannMytheresa
4:28Meeting bookedSM
Sophie MartinezEl Corte Inglés
0:52VoicemailHow it works
Live in Under 30 Minutes. Four Steps.
Configure your agent, upload your contact list, and let the AI handle outbound calls, inbound qualification, reminders and win-back - all from day one.
Upload contacts
Import phone numbers from your CRM, CSV or lead lists. Enrich with context for personalized calls.
AI makes calls
The agent calls at optimal times, conducts natural conversations, handles objections and books meetings in real time.
Results flow in
Meetings get booked on your calendar. Reminders go out automatically. Lapsed customers re-engage. Every call is logged and transcribed.
Multichannel
One Agent Is Not Enough. Go Multichannel.
Voice lands harder when it's part of a coordinated sequence. A prospect who doesn't pick up gets a voicemail, then a LinkedIn message, then an email. A customer who misses a pickup reminder gets a WhatsApp nudge. All channels share context.
LinkedIn Agent
Outbound to fashion buyers and retailers
Email Agent
Drip campaigns, drops, abandoned cart sequences
WhatsApp Agent
Broadcasts, post-purchase, support
SMS Agent
Short-form blasts, OTPs, delivery reminders
Instagram Agent
DM outreach and engagement automation
Live Chat
AI chat widget synced across all channels
FAQ
Common Questions About AI Voice Agents for Fashion and Ecommerce
01How does the AI voice agent work?
The agent uses neural voice synthesis with sub-200ms latency to conduct natural phone conversations. Before each outbound call, it researches the prospect (company, role, recent activity) and opens with a personalized line. During the call, it qualifies against your criteria, handles objections, and books meetings on your live calendar. For inbound calls, it answers instantly, qualifies the caller, and routes to the right team member. Every call is recorded, transcribed, and logged to your CRM.
02How does it compare to a human SDR?
The AI makes hundreds of calls per day vs 40 to 60 for a human SDR. It never has a bad day, never forgets the script, and calls at optimal times across time zones. Published benchmarks show AI voice agents achieve 10 to 14% call-to-meeting rates, comparable to strong human reps. The key advantage is scale and consistency - the AI handles the volume while your team focuses on closing.
03Can people tell they are talking to AI?
The agent uses natural pauses, intonation and real-time responses for a professional, pleasant conversation. The voice varies pitch, speed and emphasis naturally. It pauses to think, matches the prospect's energy and uses conversational fillers. We still recommend disclosing AI use where local regulations require it (some US states and the EU require disclosure).
04What languages does it support?
20+ languages with native fluency, including English, Spanish, French, German, Italian, Portuguese, Japanese, Mandarin and more. The agent auto-detects the prospect's language on connect and switches seamlessly. Each language uses a native voice model, not translated English.
05What use cases does the voice agent cover?
Six core use cases. Cold outbound to fashion buyers and retailers. Inbound qualification for wholesale inquiries and demo requests. Pickup and appointment reminders for in-store visits and fittings. Customer win-back for lapsed buyers. Demo qualification with sub-60-second speed-to-lead. Smart voicemail drops with automatic cross-channel follow-up.
06Can the AI handle appointment reminders for retail?
Yes. The agent calls customers the day before a scheduled pickup, fitting, or stylist appointment. It confirms the time, offers to reschedule if needed, and logs the response. Published data shows reminder calls reduce no-shows by 30 to 50% compared to email or SMS reminders alone.
07How does win-back calling compare to email re-engagement?
Voice recovers 20 to 35% of lapsed customers compared to 5 to 15% for email. The difference is personal attention - a warm call referencing the customer's last purchase feels like a gesture, not a blast. The AI personalizes each call based on purchase history, preferred categories, and timing.
08Is AI cold calling legal?
Yes, with proper compliance. In the US, the TCPA requires prior express consent for autodialed or prerecorded calls to cell phones. The FTC also requires disclosure of AI use. In the EU, GDPR applies to personal data processing. Wizia includes opt-in management, consent tracking, and disclosure options built in. We recommend consulting local regulations for your specific markets.
09Can I use voice together with other channels?
Yes. Wizia connects voice with email, LinkedIn, WhatsApp, Instagram and SMS. A prospect who does not answer gets a voicemail, then a LinkedIn message the next day, then an email with a case study. All channels share context so no message contradicts another. The voice agent can also trigger SMS or WhatsApp follow-ups immediately after a call.
10How is pricing structured?
Platform access is included in your Wizia plan. Voice minutes are billed separately on a pay-per-minute basis. You only pay for connected call time. There are no monthly minimums and no per-seat fees. Volume discounts are available on the Growth and Scale plans.