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For marketplaces

Scale your marketplace
without scaling your team.

Recruit sellers faster, onboard them effortlessly, support buyers and vendors 24/7, and keep your catalog looking premium - all with AI that works across every channel, non-stop.

10x faster seller recruitment85% support resolved without humans24/7 buyer and seller care
The reality for marketplaces

Your business lives or dies on two things: sellers and buyers.

Both need constant attention. Hiring fast enough to cover both is the bottleneck.

Seller recruitment is a grind.

Finding quality vendors, convincing them to list, and onboarding them takes a dedicated team most marketplaces can never hire fast enough.

Onboarding creates bottlenecks.

Every new vendor asks the same questions: how to upload, pricing rules, shipping requirements, commissions. Hundreds of times.

Product imagery is inconsistent.

Every seller shoots differently. Some send pro photos, some send phone shots, some send nothing. Your catalog looks messy.

Support cost grows faster than revenue.

Every new seller adds more products, more orders, more "where is my package?" messages. The math breaks at scale.

Seller churn kills growth.

You recruit a seller, they go quiet, then drift to competitors. No engagement, no new listings, no one notices in time.

Wizia for marketplaces

Four pillars. One AI brain.

01

Recruit at scale

LinkedIn, Instagram, Email and WhatsApp agents target brands that fit your marketplace. The AI researches each one and writes outreach that shows you actually looked.

Pipeline without a BD team
02

Onboard and activate

Automated flows guide new sellers from signup to first listing. Activation nudges close the signup-to-churn gap. Success check-ins after first sale, first month, first negative review.

3 days to first listing
03

Elevate your catalog

AI Photo Studio standardizes images across every seller. AI Try-On works on every fashion listing. AI Videos for sellers who can not produce them.

Curated visual standard
04

Support both sides 24/7

One AI brain handles buyers and sellers across Live Chat, WhatsApp, Email, SMS and Instagram. Knows which side it is talking to and responds with the right context.

85% no escalation
The marketplace growth engine

A flywheel that accelerates with every loop.

More sellers feed more products, which attract more buyers, which attract more sellers. AI keeps the wheel spinning while your team works on strategy.

Step 01

Recruit sellers

AI outbound across LinkedIn, Email, Instagram and WhatsApp.

Step 02

Onboard fast

Automated guidance + instant AI support across every step.

Step 03

Elevate listings

AI Photo Studio and Videos give every seller a premium look.

Step 04

Support both sides

AI handles buyers and sellers 24/7 across every channel.

Metrics that matter

What changes when AI runs both sides.

Metric
Without Wizia
With Wizia
Seller recruitment rate
10-20 new sellers per month
100-200 new sellers per month
Time to first listing
14 days average
3 days average
Seller activation (within 30 days)
40%
80%+
Catalog visual consistency
Messy, varies wildly
Professional, uniform standard
Buyer support response time
4-12 hours
Under 30 seconds
Tickets requiring a human
100%
15% (only escalations)
Seller churn (first 90 days)
30-40%
Under 15%
Buyer conversion rate
Industry average
+40% with AI Try-On
Use cases by marketplace type

Tuned to your category and model.

Fashion and apparel marketplaces

  • Recruit independent designers and DTC brands
  • AI Try-On across every seller listing
  • Standardize product photography from diverse sellers
  • Size and fit support that reduces returns marketplace-wide

Curated and concept marketplaces

  • Find brands that match your aesthetic and curation standards
  • Maintain visual consistency even as you scale sellers
  • VIP buyer support that feels boutique, not automated
  • Seller quality coaching and listing optimization

Regional and vertical marketplaces

  • Recruit sellers in specific regions via WhatsApp and local channels
  • Multilingual buyer and seller support
  • Onboard non-technical sellers with step-by-step AI guidance
  • Local market content for TikTok Shop and regional socials

B2B wholesale marketplaces

  • Recruit manufacturers and distributors via LinkedIn outreach
  • Handle bulk order inquiries and MOQ questions automatically
  • Buyer qualification before connecting to sellers
  • Automated re-order reminders and seasonal catalog updates
The two-sided support problem - solved

One AI. Knows which side it is talking to.

Buyers and sellers have completely different needs but share the same support team. Role-aware AI responds with the right context every time.

Topic
Buyer asks
Seller asks
Orders
"Where is my package?" - live tracking
"When do I get paid?" - payout schedule
Returns
"How do I return this?" - label and steps
"A buyer wants to return" - your seller policy
Products
"Does this come in blue?" - check inventory
"How do I add a color variant?" - listing guide
Issues
"This arrived damaged" - dispute flow
"I got a bad review unfairly" - review dispute
Growth
"Show me similar items" - recommendations
"How do I get more visibility?" - optimization tips
What it replaces

Traditional marketplace stack vs. Wizia.

Traditional stack
With Wizia
BD team for seller recruitment (3-5 people)
AI agents across LinkedIn, Email, IG, WhatsApp
Onboarding specialists (1-2 people)
Automated flows + instant AI support
Photo standards team / outsourced editing
AI Photo Studio standardizes everything
Customer support team (5-10 people)
AI handles 85%, humans handle 15%
Seller success managers (2-3 people)
Automated check-ins, nudges, re-engagement
Total: 12-20 hires
One platform, fraction of the cost
FAQ

Frequently asked questions about Wizia AI.

01How does Wizia recruit sellers?
AI agents on LinkedIn, Instagram, Email and WhatsApp research and write to suitable brands and book onboarding calls.
02Can I run separate personas for buyers and sellers?
Yes, one AI brain knows which side it’s talking to and responds with the right context.
03How does it standardise the catalogue?
AI Photo Studio brings all seller images to a single standard.
04How much support does it resolve without a human?
Up to 85%; the rest escalates with full context.
05How is marketplace pricing structured?
Customised to your volume; get in touch for a quote.