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Safety and security

Your data, your brand, your customers - protected by design.

Wizia is built on enterprise-grade security infrastructure. Here is exactly how we protect your brand, your customers and your IP.

Our commitments

Six pillars of trust.

Security is the foundation, not a feature. Every product decision is filtered through these six commitments.

Data encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). No exceptions.

Brand IP protection

Your uploads and brand assets are never used to train AI models. Your IP stays yours.

EU data residency

Optional EU-only data residency on the Scale plan. All processing stays inside European borders.

Access controls

Role-based permissions, SSO via Google and Microsoft, SAML on Scale. Audit logs.

Continuous monitoring

24/7 security operations, penetration testing and vulnerability scanning.

Compliance

Hosted on audited infrastructure.

Wizia does not hold its own SOC 2 or ISO 27001 certificate. Your data is stored and served by Supabase and Vercel, which do, and which independent auditors review every year.

SOC 2 Type II hostingSupabase (database and files) and Vercel (the app) both hold SOC 2 Type II reports.
GDPR compliantWizia is an EU company, registered in Bulgaria. DPA on request.
CCPA compliantConsumer rights honored across US states.
ISO 27001 hostingSupabase and Vercel are both ISO 27001 certified.

Common questions about Wizia AI.

01What is Wizia AI?
Wizia is the AI platform for fashion eCommerce. We provide AI Studio (product photography), Virtual Try-On (shopper widget) and AI Marketing (outreach and support agents across LinkedIn, Email, WhatsApp, SMS, Voice, Instagram and Live Chat).
02Who is Wizia for?
Fashion brands, DTC eCommerce, marketplaces, independent designers, and agencies working with fashion clients. Whether you're a 2-person founder team or a 500-SKU marketplace, the platform scales to you.
03When was Wizia founded?
Wizia was founded in 2024 in Sofia, Bulgaria. We're remote-first with teammates across Europe.
01Do I need to buy all three products?
No - pick the ones that fit. Studio, Try-On and Marketing are independent. Most brands start with Studio + Try-On and add Marketing as they scale outbound.
02How quickly can I get started?
Studio is instant - sign up, upload, generate. The Try-On widget installs in 5 minutes on Shopify, WooCommerce or CloudCart. Marketing onboarding takes 1–2 days with our team to connect channels and brand voice.
01Are you hiring?
Yes - across engineering, design and customer success. We're remote-first across Europe with an HQ in Sofia. Send us a note via the contact form and we'll route to the right hiring lead.
02How can I contact the team?
Use the Request a demo button anywhere on the site for sales conversations. For partnerships, press or anything else, drop us a note via the contact link in the footer - we read every message.
01Do you offer white-label for agencies and marketplaces?
Yes. On the Scale plan, the entire dashboard, customer-facing widget and outputs are branded as yours. You manage all client accounts from one workspace. Talk to sales for terms.
02Is there an affiliate or referral program?
Yes - we offer recurring revenue share for affiliates who bring brands onto the platform. Apply via the Affiliate program link in the Resources menu.
01How do you handle data and privacy?
Your brand IP and customer data are never used to train models. Hosted on SOC 2 Type II audited providers. EU data residency available.